Terms of service

1. Introduction

At ONE S&M LICENSES LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.

By using this site, you agree to this policy and consent to the processing of your personal data in accordance with the terms outlined here and applicable legislation, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect the following categories of data:

a. Information you provide to us:

  • Name, address, email, phone number

  • Shipping and billing addresses

  • Payment information (we do not store full credit card details)

  • Any information shared when contacting support, completing surveys, or subscribing to newsletters

b. Information collected automatically:

  • IP address, approximate location, browser type, operating system

  • Pages visited, time spent on site, browsing behavior

  • Through cookies, tracking pixels, and tools such as:

    • Google Analytics

    • Meta Pixel (Facebook/Instagram)

    • Shopify Analytics

    • Other installed Shopify apps

3. How We Use Your Information

We use your information to:

  • Process your orders and payments

  • Send order updates and invoices

  • Respond to customer support requests

  • Personalize your experience in the store

  • Conduct internal analytics (site, product, UX improvements)

  • Send marketing emails (only if you opted in)

  • Comply with legal and tax obligations

4. Legal Bases for Processing

We process your data based on the following legal grounds (per GDPR):

  • Contract execution: to fulfill your orders

  • Consent: for marketing emails or non-essential cookies

  • Legitimate interest: to prevent fraud and improve experience

  • Legal obligation: to comply with tax, commercial, and security regulations

5. Data Security

We take technical and organizational measures to safeguard your information, including:

  • SSL encryption across the website

  • Secure, certified servers

  • Role-based access control for internal staff

  • Compliance with Shopify’s security and privacy policies

6. Sharing Your Information

We may share your data with the following trusted partners:

  • Shopify, Inc. – e-commerce platform

  • Print-on-demand providers – Printify, Printful

  • Payment gateways – Stripe, PayPal, Shopify Payments

  • Marketing and analytics tools – Google, Meta, Klaviyo, etc.

  • Legal authorities, if required by law

We do not sell or share your data with unauthorized third parties.

7. Cookies and Similar Technologies

We use both first-party and third-party cookies to:

  • Remember your preferences

  • Analyze behavior and improve UX

  • Measure advertising campaigns

You can manage your preferences via our cookie banner or adjust your browser settings to block cookies. By continuing to browse, you agree to our use of cookies.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data

  • Correct inaccurate data

  • Request data deletion

  • Restrict or object to processing

  • Data portability to another provider

  • Withdraw consent at any time

  • Opt-out of the sale of personal data (under CCPA)

You can exercise your rights by writing to hello@super-fan.club.

9. Data Retention

We retain your data only for as long as necessary for the purposes described, or to comply with legal/tax obligations — unless you request its deletion earlier.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a “last updated” date. If changes are substantial, we will notify you via email or on-site banners.

11. TikTok Tracking Tools

To improve user experience and marketing performance, we use tools provided by TikTok that collect visitor behavior data on our site.

Technologies used include:

  • TikTok Pixel: tracks events such as product views, clicks, add-to-cart actions, and purchases to measure ad performance and understand browsing behavior

  • Events API: allows us to send this data directly from our servers, even if scripts are blocked in the browser

  • Advanced Matching: improves tracking accuracy using encrypted data like email or phone number to link user actions with ad profiles on TikTok

This data may be used by TikTok to show more relevant ads, improve attribution systems, and help us make data-driven decisions. These insights are not shared outside our business ecosystem and are subject to TikTok’s Privacy Policy.

You may limit the use of this data by adjusting your cookie preferences or using opt-out tools in your browser.

12. Contact

For any questions about this policy, your data, or to exercise your rights:

📧 hello@super-fan.club
🌍 ONE S&M LICENSES LLC
📍 Miami, Florida – United States